Per India Customs, all customers ordering internationally are required to complete KYC documents for customs clearance. The shipping information must be an exact match to the consignee’s name and residential address on the KYC documents. The mobile phone number provided along with the shipping address will be used for access to the carrier's KYC web portal. If the carrier does not receive KYC documents within 7 days, your order will be returned.

Know Your Customer (KYC) FAQ